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CRUCIAL COMMUNICATION I

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CRUCIAL COMMUNICATION I

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Communication Style 0%
Critical Thinking 0%
Listening 0%
Topic Knowledge 0%
Understanding your audience 0%

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Question 1 of 20

1. Question
1. I seek to make others comfortable with the way I talk.
- Disagree 1 2 3 4 5 Agree
Question 2 of 20

2. Question
2. I clearly differentiate opinions from facts in all my communications.
- Disagree 1 2 3 4 5 Agree
Question 3 of 20

3. Question
3. I quickly identify the other person’s communication style and adapt to it.
- Disagree 1 2 3 4 5 Agree
Question 4 of 20

4. Question
4. I echo the other person’s body language to create a connection.
- Disagree 1 2 3 4 5 Agree
Question 5 of 20

5. Question
5. I preffere to schedule time to discuss issues, giving time to all to mentally prepare by reflecting ahead of time on what we want to say and how we want to present ourselves.

Reference: http://www.symmetrycounseling.com
- Never 1 2 3 4 5 Always
Question 6 of 20

6. Question
6. I start crucial discussions with facts, clearly distinguishing all my assumptions.
- Disagree 1 2 3 4 5 Agree
Question 7 of 20

7. Question
7. I avoid using opinions or unproven assumptions as facts.
- Disagree 1 2 3 4 5 Agree
Question 8 of 20

8. Question
8. I avoid the use of “Always”, “Never”, or “I know how you feel” during an argument.
- Disagree 1 2 3 4 5 Agree
Question 9 of 20

9. Question
9. I avoid making the other person feel patronized.
- Disagree 1 2 3 4 5 Agree
Question 10 of 20

10. Question
10. I strive for clarity by utilizing words like because, for example, or for the contrary.
- Disagree 1 2 3 4 5 Agree
Question 11 of 20

11. Question
11. I focus on the problem to solve, not on the person.
- Disagree 1 2 3 4 5 Agree
Question 12 of 20

12. Question
12. I see discussions as an opportunity to find a better solution and not as a competition to win.
- Disagree 1 2 3 4 5 Agree
Question 13 of 20

13. Question
13. I consider my and the other person’s state of mind before starting a crucial conversation.
- Disagree 1 2 3 4 5 Agree
Question 14 of 20

14. Question
14. I clearly state my needs and wants before starting a crucial conversation.
- Disagree 1 2 3 4 5 Agree
Question 15 of 20

15. Question
15. I approach crucial conversations looking to gain the trust of the other person.
- Disagree 1 2 3 4 5 Agree
Question 16 of 20

16. Question
16. I look for the facts supporting my views before starting a crucial conversation.
- Disagree 1 2 3 4 5 Agree
Question 17 of 20

17. Question
17. I am vigilant to not let my feelings to influence the facts in my communications.
- Disagree 1 2 3 4 5 Agree
Question 18 of 20

18. Question
18. I review the facts and what I wish to accomplish before starting a crucial conversation.
- Disagree 1 2 3 4 5 Agree
Question 19 of 20

19. Question
19. I pause when the other person is overwhelmed with emotions, bringing the conversation back on track.
- Disagree 1 2 3 4 5 Agree
Question 20 of 20

20. Question
20. I paraphrase and abbreviate what the other person says to ensure understanding and show attention to them.
- Disagree 1 2 3 4 5 Agree

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