EFFECTIVE COMMUNICATION I
This skills test should take about 8 minutes and can help you to advance your career.
- Questions are multiple choice with no time limit.
- Your results will be display and emailed to you after you finish answering all the assessments.
Quiz-summary
0 of 20 questions completed
Questions:
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Information
EFFECTIVE COMMUINCATION
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| Average score |
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| Your score |
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Categories
- Not categorized 0%
- Channel 0%
- Channel selection 0%
- Clarity and Organization 0%
- Communication 0%
- Communication Style 0%
- Context 0%
- Decoding 0%
- Emotional Flexibility 0%
- Empathy 0%
- Encoding 0%
- Feedback 0%
- Feedback 0%
- Friendliness 0%
- Interference avoidance 0%
- Interference avoidance 0%
- Listening 0%
- Mind set 0%
- Nonverbal communication 0%
- Open mindedness 0%
- Receiver 0%
- Respect 0%
- Respect and Feedback acceptance 0%
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- Answered
- Review
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Question 1 of 20
1. Question
- I try to approach others with an open mind, respecting their views even when I disagree.
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Disagree Agree
Hint
Listening to others allows us to re-evaluate our views.
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Question 2 of 20
2. Question
2. I frequently ask clarifying questions to ensure I understand well what others are trying to communicate.
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Disagree Agree
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Question 3 of 20
3. Question
3. I strive to be concise in my writing, with a conversational style.
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Disagree Agree
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Question 4 of 20
4. Question
4. I make sure to be calm before starting a crucial conversation.
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Disagree Agree
Hint
The chances to obtain what we want from a crucial conversation are higher when we maintain clear our objectives, priorities, and approach the situation calmly.
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Question 5 of 20
5. Question
5. I adapt my communication style (passive or assertive) for others to feel comfortable talking with me.
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Disagree Agree
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Question 6 of 20
6. Question
6. I feel confident delivering my message in person.
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Disagree Agree
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Question 7 of 20
7. Question
7. I always consider the facts vs. opinions before sharing my thoughts.
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Disagree Agree
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Question 8 of 20
8. Question
8. I focus on listening and trying to understand what others are training to communicate.
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Disagree Agree
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Question 9 of 20
9. Question
9. I do my best to know with who I will be meeting and the topic of the conversation beforehand.
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Disagree Agree
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Question 10 of 20
10. Question
10. I clearly state my needs when starting a conversation.
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Disagree Agree
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Question 11 of 20
11. Question
11. I adapt my communication style (passive or assertive) depending on the particular situation and the message I want to convey.
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Disagree Agree
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Question 12 of 20
12. Question
12. I do not attempt to anticipate others’ answers and responses before the other person finishes their thoughts.
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Disagree Agree
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Question 13 of 20
13. Question
13. Nonverbal communication consists of ___________.
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Question 14 of 20
14. Question
14. I answer close questions with YES or NO followed by a short pause and an explanation.
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Disagree Agree
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Question 15 of 20
15. Question
15. I make eye contact during a conversation showing I am interested and paying attention.
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Never Always
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Question 16 of 20
16. Question
16. I always consider the other person’s emotions, as well as the time and the place of the conversation.
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Disagree Agree
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Question 17 of 20
17. Question
17. I practice active listening: paying attention to what the other person is saying, asking clarifying questions, and rephrasing to ensure overall understanding.
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Disagree Agree
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Question 18 of 20
18. Question
18. I respect other people’s points of view, even when I disagree.
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Never Always
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Question 19 of 20
19. Question
19. I believe in what I say and I communicate it without sounding arrogant or aggressive.
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Never Always
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Question 20 of 20
20. Question
20. I encourage others to provide their feedback about my ideas, receiving their comments with an open mind.
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Disagree Agree
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