CONFLICT RESOLUTION (Premium) | SkillGP

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CONFLICT RESOLUTION (Premium)

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CONFLICT RESOLUTION

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Emotional Intelligence 0%
Respecting others opinion 0%

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Review

Question 1 of 20

1. Question
1. I always seek clarity and understanding before starting an argument.
- Never 1 2 3 4 5 Always
Question 2 of 20

2. Question
2. I bring my opinions and the facts to an argument with a clear intention of what I expect the result to be.
- Never 1 2 3 4 5 Always
Question 3 of 20

3. Question
3. I always try to understand what the other person really wants.
- Never 1 2 3 4 5 Always
Question 4 of 20

4. Question
4. I try to have a clear understanding of why I should enter into a discussion or try to resolve a conflict.
- Never 1 2 3 4 5 Always
Question 5 of 20

5. Question
5. I pay attention to what the other person wants or needs.
- Never 1 2 3 4 5 Always
Question 6 of 20

6. Question
6. I am aware of my emotions and keep them on check during challenging discussions.
- Never 1 2 3 4 5 Always
Question 7 of 20

7. Question
7. I am always open to understanding what the other person has to offer to resolve an issue.
- Never 1 2 3 4 5 Always
Question 8 of 20

8. Question
8. I am aware of my body language when presenting an argument.
- Never 1 2 3 4 5 Always
Question 9 of 20

9. Question
9. I carefully select the words that I use during an argument.
- Never 1 2 3 4 5 Always
Question 10 of 20

10. Question
10. I often use paraphrasing to ensure understanding and connection.
- Disagree 1 2 3 4 5 Agree
Question 11 of 20

11. Question
11. I prepare beforehand by gathering facts and knowing my objective, building my strategy on what I can and what I cannot offer to the other person.
- Never 1 2 3 4 5 Always
Question 12 of 20

12. Question
12. When handling subtle matters, I consider my tone of voice and the best place and time to conduct the dialogue.
- Never 1 2 3 4 5 Always
Question 13 of 20

13. Question
13. I am aware of how important is to empathize and heard others while resolving a conflict.
- Disagree 1 2 3 4 5 Agree
Question 14 of 20

14. Question
14. I focus on the resolution of the problem and not on who’s fault it is.
- Never 1 2 3 4 5 Always
Question 15 of 20

15. Question
15. I normally express how I feel about a particular situation and stick to the facts.
- Never 1 2 3 4 5 Always
Question 16 of 20

16. Question
16. I listen to what the other person has to say without interrupting.
- Disagree 1 2 3 4 5 Agree
Question 17 of 20

17. Question
17. I am open to discuss other’s opinions and how to make the best of challenging situations.
- Never 1 2 3 4 5 Always
Question 18 of 20

18. Question
18. I am open to opportunities that beneficiate both sides to some extent.
- Never 1 2 3 4 5 Always
Question 19 of 20

19. Question
19. I set goals and pursue them without undermining others.
- Never 1 2 3 4 5 Always
Question 20 of 20

20. Question
20. I avoid threats and provocative moves that could scale stressful situations.
- Never 1 2 3 4 5 Always

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